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Method of Payment and Shipping
PayPal is a worldly recognized Internet payment transaction system. I recommend it. However, it is NOT REQUIRED to be a registered user of Paypal to purchase any of my jewelry. It is a totally secure transaction system when using a credit card. When ordering using PayPal, read the directions carefully and make sure that your personal information is correct. If you prefer other payment arrangements, please email me: alene@beadartcompany.com
All items will be shipped via USPS Priority Mail (about 3 days) with confirmation/tracking abilities.
Applicable state tax and a flat rate shipping & handling charge of $8.95, will be added to the final total of your order.
Once you are finished you will receive an authorization/order confirmation
number from PayPal. Keep this number for reference. Learn More...
VERY IMPORTANT: Every specialized item I create is one of a kind. I do not make more than one of them. Be aware that when you order, the selection for 'Quantity' can only be '1'.
Return Policy
If you are not completely satisfied with your purchase, I am happy to offer an exchange for another fine, unique item within 10 days of your receipt of your purchase. Please email me at alene@beadartcompany.com to let me know you would like to request a return. I'm sorry, but there is no refund on shipping/handling charges.
When returning your package, please include the
following:
1) Unworn item(s) in its original condition
2) A copy of the original invoice
3) Please let me know the reason for your return -- I strive to provide the best possible service and product for my customers.
Please ship your return to:
Alene Egol
611 SE 7th St #402
Delray Beach, FL 33483
USA
Please use a padded envelope or box to make your return. Please insure your return or use a method such as UPS or FedEx to have a record of your return. I am NOT responsible for lost or damaged items during shipping.
Repairs
If you receive a damaged product, please let me know within 7 days of receiving the product to be eligible for a no-charge repair.
Repairs outside of 7 days from your order are subject to availability of materials/type of materials and degree of repair.
Please email me with your problem and I will quote you whether there is a repair fee.
Crediting You Returns
I will credit your account on the card used for purchase should there be a difference in the price of the exchanged item. If the new item costs more I will charge your account for the difference once the return is received. Please allow 10-14 days for credit to be processed. Please note it may take 1-2 billing cycles for your credit to appear on your statement. I'm sorry, but there is no refund on Shipping / Handling on returned merchandise.
